The Flexibility and functionality of
the Xfin Blade System extends to the Xfin IP Soft Dispatcher.
Xfin IP connectivity enables Dispatcher functionality
to be software controlled from a standard LAN connected
PC. The software package
creates a feature rich intuitive GUI that aids effective
and rapid call handling.
Information at your fingertips
Call stack information is presented on the main screen
offering visual indication of all incoming calls. Colour
coding of call details in three categories:
Emergency, Priority, Normal
means that Dispatcher staff can prioritise the most important
traffic. Peer to Peer IP connectivity and group working
enables calls to be presented on multiple dispatch terminals
simultaneously with dynamic call status updates
as calls are dispatched.
Flexible Team Working
Xfin Dispatcher Team Working enables each Dispatcher
to be to be allocated to a team or ‘COLLEGE’ regardless
of their physical location. Each Team or College, with
specific screen profile and call stack enables you to
target specific traffic to particular dispatcher teams.
What’s more, with IP connectivity and distributed
database technology, Dispatchers can be located anywhere
there is a network connection, enabling cost effective
remote working and
disaster recovery solutions.
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